Welcome to the Cottonwood Heights Helpdesk System

Helpdesk is a way for residents to make comments or suggestions and also report problems within the city. Every support request is assigned a unique ticket number which can be used to track progress and responses from city staff online. Please note that Helpdesk tickets are monitored by staff during business hours only. Tickets submitted after hours or on weekends will be reviewed the following business day.



Open A New Ticket

Use this link to create a new comment or request. Please provide as much detail as possible so we can best assist you. After you submit your request, you will receive a ticket number which you can use to see the city's response and track our progress in resolving your issue. Please click submit only once.To speak to police or report a crime, please call police dispatch at 801-840-4000.

Check Ticket Status

Please type in a ticket number below in order to track the city's progress in responding to your request.