City Snow Removal Policy and Procedure
(Abridged)

To read the full snow removal policy, please click the link in the grey side box.

PURPOSE

The purpose of this policy is to state the city’s philosophy, objectives and procedures for snow plowing activities on the City streets and sidewalks. It also establishes how problems or challenges in the City will be collected, reported, and responded to during a snow storm or other event will be addressed.  

OBJECTIVE

The objective of these policies and procedures is to give direction for timely and efficient removal of snow and ice from city streets and walkways in Cottonwood Heights. Priority is given to maintain safe travel for the largest volume of traffic. Limited resources may result in delayed attention to areas with lower traffic volumes. Road conditions can’t be guaranteed during storms of high intensity or long duration, but plowing will continue until all streets have been cleared.

Our goal is to have all streets cleared 24 hours after the end of a storm.

SCOPE

This policy applies to all public streets, right-of-ways, parking lots and sidewalks under the jurisdiction and control of the City. If an employee taking report is uncertain of this fact, they are to document the information and Public Works staff will determine if it is the city’s responsibility to act. When it is the responsibility of another jurisdiction the Public Works staff will inform the individual making the report and attempt to contact the agency responsible for the area.

Parking on the Street:

City Code: 11.20.130 Parking prohibited when.

  1. It is unlawful for any person who owns or has possession, custody or control of any vehicle to park or knowingly allow to be parked any vehicle on any street:
    1. After any snow accumulation, until 24 hours after the end of such accumulation;
    2. Upon any street or alley for longer than 24 consecutive hours; or
    3. For any period longer than that allowed by appropriate signs, markings or parking meters giving notice of such parking time limitations.
  2. Whenever any police officer finds a vehicle upon a street or alley in violation of the provisions of this section, the officer may have the vehicle impounded or otherwise removed.

City Code: 14.12.050 Landscaping overhanging street pavement.

Trees and landscaping which overhang the street pavement shall be trimmed to a minimum height of thirteen and one-half feet above the street pavement. Trees and landscaping which violate the requirements of this section may be trimmed or removed by city employees or by any other person or entity designated by the city after 20 days’ notice by certified mail to the property owner has been given. The city shall be entitled to reimbursement of the costs incurred by it in trimming trees and landscaping under this section, and may seek such reimbursement by sending an itemized invoice by certified mail to the property owner at its last known address. If the property owner fails to pay such costs to the city within 20 days after the date of mailing such invoice, the city may cause suit to be brought in an appropriate court of law seeking such payment, interest thereon at the statutory rate, and the city’s attorney’s fees and costs of suit.

14.32.060 Snow removal—Required.

It is unlawful for the owner, occupant, lessor or agent of property abutting on a paved sidewalk to fail to remove or cause to be removed from such sidewalk and any existing pedestrian curb ramp all hail, snow or sleet within a reasonable time after the hail, snow or sleet has fallen. Such removal shall in any event occur not later than the same day in which the snow, hail or sleet has fallen; provided that snow, sleet and hail falling after 8:00 p.m. may be removed the following day by 10:00 a.m.

14.32.070 Snow and debris removal—clogging gutter or depositing in public way prohibited.

It is unlawful for:

  1. Any person removing snow or debris from a sidewalk or curb ramp to deposit snow, dirt or other material in a gutter so as to clog the same or prevent the free flow of water therein.
  2. Any person to place, dump or push snow, dirt or other material onto public streets or sidewalks.

Public Relations:

Providing information to the public before, during and after a storm is a vital part of the snow removal process. Residents need to know how they can help facilitate snow removal and what they can expect in terms of a response to a winter storm. Information to the public can be found in articles in the Cottonwood/Holladay Journal, the city web site, www.twitter.com/chcity and messages on the city’s Facebook page www.facebook.com/chcity. Each year prior to the first snowfall, information will be distributed through these resources to inform residents of the laws, policies and procedures regarding snow plowing and related activities.

During snow events residents may call the Cottonwood Heights City “Snow Event Hotline at (801) 944-7071 or email us at snowevent@ch.utah.gov or snowevent@cottonwoodheights.utah.gov to report anything unusual, or if they feel they have been missed or they have an issue with snowplowing on their street.

Snowplow operators have been trained to follow the priorities set in the policies and procedures section.  It is detrimental to respond to individual complaints before operators have responded in accordance with the snow removal policy. Complaints will be logged and given to supervisors for review and action.

Claims from residents for property damage caused by snowplows should be reported to the city’s designated risk manager at (801) 944-7022 or email at hsundquist@ch.utah.gov.

Snow Removal Hotline (801) 944-7071